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Lost or Discarded EID

If you lose or discard an EID, we recommend that you promptly deactivate the link between the lost/discarded EID and your Emergency ID Profile. To do this, you’ll need to remove the product to which the lost/discarded EID was attached as follows:

1. Log in, which will take you to the “My Account” section of our website.

2. Under the “Products” tab, select the product you want to remove by clicking on the “+” sign appearing before the product name.

3. Select “Remove Product”.